Kaidos Consulting Group is a dynamic boutique agency, made up of passionate industry professionals with deep experience working with contact centers and customer service organizations, of all sizes, meet the challenges of today’s competitive marketplace.
With decades of combined customer engagement & contact center management experience, the Kaidos consulting team brings an unrelenting focus and project management discipline when helping its clients achieve industry leading customer loyalty. Through the deployment of performance optimization best practices, business intelligence analytics and cutting edge technology, Team Kaidos has guided dozens of client partners achieve their customer experience objectives.
Kaidos Consulting Group offers customized client solutions in three main competencies: Contact Center Performance Optimization, Customer Experience Management and Vendor Search & Selection.
Contact us today to learn how we can help you achieve your 2016 strategic customer experience and loyalty goals.